Terms & Conditions

Last Updated: July 9, 2026

These Terms and Conditions (“Terms”) govern your access to and use of https://vacationbenefitsprogram.com (the “Site”) and the services offered by RAVESALS LLC, doing business as Vacation Benefits Program (“VBP,” “we,” “us,” or “our”).

By accessing the Site, submitting information, purchasing services, signing an agreement, or participating in a VBP program, you acknowledge that you have read, understood, and agreed to these Terms.

If you enter into a separate written client agreement with VBP, that agreement will also govern your participation. If these Terms conflict with a signed client agreement, the signed client agreement will control with respect to the specific services covered by that agreement, except where prohibited by law.

1. Age and Eligibility

The Site and VBP services are intended solely for individuals who are at least 18 years old and legally capable of entering into a binding agreement.

Individuals under 18 may not use the Site, submit personal information, purchase services, enter into agreements, or participate in VBP programs.

2. Our Services

Depending on eligibility and the terms of your written agreement, VBP may provide services that include:

Evaluating eligible vacation ownership, points, weeks, banked time, or other vacation inventory.
Marketing eligible vacation inventory for rental.
Presenting available rental or purchase offers to vacation owners.
Connecting vacation owners with potential renters, corporate travelers, purchasers, or other interested parties.
Assisting with administrative processes.
Providing corporate and business clients with access to resort lodging and accommodations.
Marketing qualifying vacation ownership interests, points, or units for potential sale.
Providing other services specifically identified in a written agreement.

The precise services, fees, performance period, owner responsibilities, cancellation rights, and remedies applicable to a client will be described in the client’s written agreement.

3. Independent Company and Resort Relationships

Unless expressly stated in writing, VBP is an independent company and is not owned, operated, endorsed, sponsored, or employed by any resort developer, homeowners’ association, vacation club, exchange company, property-management company, hotel brand, governmental agency, or financial institution.

References to resorts, developers, vacation clubs, destinations, or properties are used for identification and informational purposes only.

Participation in a VBP program does not modify an owner’s underlying obligations to a resort, association, lender, taxing authority, exchange company, or other third party.

4. Vacation-Owner Eligibility
Not all ownership interests, points, weeks, banked time, or vacation inventory qualify for every VBP program.
Eligibility may depend on factors that include:

Resort or vacation-club rules.
Ownership type.
Location and travel demand.
Available dates.
Unit size and occupancy.
Reservation or booking restrictions.

Maintenance-fee or account status.
Transfer restrictions.
Right-of-first-refusal provisions.
Marketability and corporate accommodation demand.
Verification of ownership and availability.

VBP may accept, reject, suspend, or request additional information concerning submitted inventory.

5. Owner Representations and Responsibilities

By submitting vacation inventory or ownership information, you represent and warrant that:

You are the lawful owner or an authorized representative of the ownership interest or inventory.
The information you provide is accurate, complete, and current.
You have the right and authority to offer the inventory for rental, marketing, or sale.
The inventory is not subject to an undisclosed rental, transfer, reservation, lien, dispute, or conflicting commitment.
Your participation does not violate applicable resort, club, association, developer, lender, or exchange-company rules.
You will disclose applicable restrictions, fees, blackout dates, reservation requirements, and transfer conditions.
You will respond within the time stated when an offer, reservation request, or verification request is presented.
You will cooperate with reasonable documentation, reservation, transfer, and verification requirements.

Failure to respond or provide required information may delay or prevent completion of an offer, rental, reservation, or sale.

6. Offers and Program Guarantees

An “offer” means a proposed rental, purchase, accommodation, or other transaction presented for consideration. Unless expressly stated otherwise in a signed agreement, an offer is not the same as a completed rental, finalized sale, guaranteed payment, or completed ownership transfer.

Offers may remain subject to:

Owner approval.
Resort availability and verification.
Reservation confirmation.

Purchaser or renter qualification.
Payment authorization.
Accurate ownership information.
Execution of required documents.
Resort, association, developer, or exchange-company rules.

Any promise concerning a guaranteed offer, specific performance period, remarketing obligation, or other guarantee applies only when it is expressly included in the client’s signed agreement.

When a signed agreement provides that an eligible owner will receive an offer within a stated period, the owner must satisfy the eligibility, availability, responsiveness, documentation, and cooperation requirements described in that agreement.

VBP does not guarantee that an owner will accept an offer or that every presented offer will result in a completed rental or sale.

7. No Guaranteed Financial Result

VBP does not guarantee that participation will eliminate maintenance fees, taxes, loan obligations, assessments, or other ownership expenses.

Rental or sale proceeds, when available, may help an owner offset certain expenses, but results vary based on eligibility, availability, market demand, resort rules, owner cooperation, and the terms of the applicable agreement.

VBP does not provide legal, tax, investment, financial, or real-estate advice. Clients should consult qualified professionals regarding their individual circumstances.

8. Corporate Lodging and Accommodations

Corporate lodging is subject to availability, property rules, occupancy limitations, reservation conditions, payment requirements, and the cancellation terms shown before booking.

Photographs, descriptions, amenities, distances, and property information may be supplied by resorts, owners, property managers, travel providers, or other third parties. Features and amenities may change without notice.

Unless expressly stated in writing, VBP does not own or operate the accommodations offered through the program.

Guests are responsible for complying with all resort and property rules and may be responsible for security deposits, incidental charges, parking, resort fees, taxes, damages, excessive cleaning, unauthorized occupants, or other charges not included in the quoted lodging price.

9. Pricing, Fees, and Payment

All applicable VBP fees will be disclosed before payment and described in the applicable written agreement, invoice, payment page, or booking confirmation.

By providing payment information, you represent that:

You are authorized to use the selected payment method.
The payment information is accurate.
You authorize VBP and its payment processor to charge the disclosed amount.
You will not knowingly submit false, unauthorized, or fraudulent payment information.

Charges may appear on your statement under VACATION BENEFITS PROGRAM.

VBP may use independent payment processors. Payment-card information may be collected and processed directly by those providers.

10. Electronic Communications and Signatures

You agree that contracts, disclosures, notices, payment authorizations, records, and other communications may be provided and executed electronically.

Your electronic signature, checkbox acceptance, typed name, or other electronic indication of agreement may have the same legal effect as a handwritten signature to the extent permitted by law.

You are responsible for maintaining a valid email address and retaining copies of agreements and communications sent to you.

11. Cancellations and Refunds

Cancellations and refunds are governed by:

The separate VBP Refund and Cancellation Policy.
The applicable signed client agreement.
The booking confirmation or reservation terms.
Any nonwaivable rights provided by applicable law.

Where different provisions apply, the provision granting the customer the greater nonwaivable legal right will control.
Nothing in these Terms is intended to waive a cancellation, refund, dispute, or consumer-protection right that cannot legally be waived.

12. Third-Party Services

VBP may use or refer clients to payment processors, resorts, property managers, title companies, licensed brokers, electronic-signature providers, closing companies, marketing platforms, accommodation providers, and other third parties.

Third-party services are governed by their own terms and policies. VBP is not responsible for the independent conduct, availability, errors, policies, or performance of third parties except to the extent otherwise required by law or expressly stated in writing.

13. Acceptable Use

You may not use the Site or VBP services to:

Submit false or misleading information.
Impersonate another person.
Offer inventory you do not own or control.
Interfere with the Site’s operation or security.
Introduce malware, automated scraping, or harmful code.
Commit fraud or facilitate unlawful activity.
Violate intellectual-property or privacy rights.
Circumvent eligibility, payment, or verification requirements.
Misrepresent your relationship with VBP.
Resell or commercially exploit Site content without authorization.

14. Intellectual Property

The Site and its original text, logos, graphics, design, software, branding, and other content are owned by or licensed to VBP and are protected by applicable intellectual-property laws.

You may use the Site only for personal or legitimate business purposes connected with VBP’s services. No content may be copied, republished, distributed, modified, or commercially exploited without prior written authorization.

15. Privacy

Our collection and use of personal information are described in the VBP Privacy Policy.

By using the Site, you acknowledge that information may be processed as described in that policy.

16. Telephone, Text, and Email Communications

Telephone calls, text messages, and emails are governed by the VBP TCPA, Do-Not-Call, and Communications Policy.

Consent to receive promotional communications is not a condition of purchasing goods or services where prohibited by law. Communication preferences may be changed using the methods stated in that policy.

17. Disclaimer of Warranties

To the fullest extent permitted by law, the Site and services are provided on an “as available” and “as is” basis.
VBP does not warrant that:

The Site will always be uninterrupted or error-free.
Every submitted ownership interest will qualify.
Every offer will be accepted or completed.
Every week, point allocation, or ownership interest will be rented or sold.
A resort or third party will approve a reservation, rental, or transfer.
Participation will produce a particular financial result.

This section does not limit any express written guarantee included in a signed agreement or any warranty that cannot legally be excluded.

18. Limitation of Liability

To the fullest extent permitted by law, VBP will not be liable for indirect, incidental, special, punitive, exemplary, or consequential damages arising from use of the Site or services, including lost profits, lost opportunities, loss of use, or third-party actions.

Where liability cannot be excluded, VBP’s aggregate liability arising from a particular transaction will not exceed the amount the customer paid directly to VBP for the specific service giving rise to the claim, except where a different remedy is required by law.

Nothing in these Terms limits liability for fraud, willful misconduct, or any liability that cannot lawfully be limited.

19. Indemnification

To the extent permitted by law, you agree to defend and indemnify VBP against third-party claims arising from:

Information you knowingly provided that was false or misleading.
Inventory you offered without proper authority.
Your violation of resort, association, developer, or exchange-company rules.
Damage, misconduct, or unauthorized activity caused by you or your authorized guests.
Your material violation of these Terms or a signed agreement.

20. Suspension or Termination

VBP may suspend or terminate access to the Site or services if a user:

Violates these Terms or a signed agreement.
Provides materially inaccurate information.
Engages in fraudulent, abusive, or unlawful conduct.
Fails to make an authorized payment.
Interferes with a transaction or third-party rights.
Creates a security, legal, or reputational risk.

Termination does not eliminate obligations that arose before termination, including payment obligations, confidentiality requirements, indemnification duties, or completed transaction responsibilities.

21. Governing Law

These Terms are governed by the laws of the State of Florida, without regard to conflict-of-law principles, except where another jurisdiction’s nonwaivable consumer-protection laws apply.

Before filing a legal claim, the parties are encouraged to contact one another and attempt in good faith to resolve the dispute informally.

Unless prohibited by applicable law or stated differently in a signed agreement, legal proceedings relating to these Terms will be brought in a court of competent jurisdiction located in Pinellas County, Florida.

22. Severability

If any provision of these Terms is determined to be invalid or unenforceable, that provision will be enforced to the greatest extent permitted, and the remaining provisions will remain in effect.

23. Changes to These Terms

We may update these Terms to reflect changes in our services, practices, or legal obligations.

The revised Terms will be posted with an updated “Last Updated” date. Changes will not retroactively alter the material terms of an existing signed client agreement unless the parties agree or applicable law permits the change.

24. Contact Information

Questions concerning these Terms may be directed to:

Vacation Benefits Program
RAVESALS LLC
Email: SUPPORT@VACATIONBENEFITSPROGRAM.COM
Phone: (407) 564-2228
Website: https://vacationbenefitsprogram.com