Vacation Benefits Program (“VBP,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide to us. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit https://vacationbenefitsprogram.com (the “Site”), contact us, or participate in our services or programs.
 

By accessing or using the Site, you acknowledge the practices described in this Privacy Policy.
 

Information We Collect
 

We may collect personal information that you voluntarily provide to us, including:
 

• Your name, mailing address, email address, and telephone number.
   

• Information concerning your vacation ownership, resort, points, weeks, banked time, or available inventory.
   

• Information submitted through contact forms, applications, contracts, surveys, or customer-service communications.
   

• Information necessary to evaluate your eligibility for our programs or complete requested services.
   

• Transaction or payment-related information when you purchase services from us.
   

• Any other information you voluntarily provide.
   

When payments are made through a third-party payment processor, the processor may collect and process your payment-card information. We may receive limited transaction details, but we do not necessarily receive or store your complete payment-card information.
 

Information Collected Automatically
 

When you access the Site, certain information may be collected automatically through cookies, analytics tools, log files, pixels, or similar technologies. This information may include:
 

• Your Internet Protocol address.
   

• Browser and device information.
   

• Operating system.
   

• Pages viewed and links selected.
   

• Dates and times of visits.
   

• Referring website information.
   

• General geographic location derived from your IP address.
   

We may use this information to operate the Site, understand visitor activity, improve performance, prevent fraud, and enhance our services.
 

You may be able to limit cookies through your browser settings. Disabling cookies may affect the availability or functionality of certain Site features.
 

How We Use Your Information
 

We may use the information we collect to:
 

• Provide, administer, and improve our services and programs.
   

• Evaluate vacation ownership or inventory for program eligibility.
   

• Communicate with you regarding inquiries, offers, agreements, transactions, and customer-service matters.
   

• Facilitate accommodations, rentals, marketing services, or other services you request.
   

• Process payments and maintain transaction records.
   

• Personalize and improve the Site and our communications.
   

• Send promotional or informational communications where permitted by law.
   

• Maintain the security and integrity of our Site and business systems.
   

• Detect or prevent fraudulent, unauthorized, or unlawful activity.
   

• Comply with applicable legal, regulatory, contractual, and recordkeeping requirements.
   

• Protect our rights, property, customers, and business operations.
   

How We Disclose Information
 

We may disclose personal information when reasonably necessary to operate our business or provide requested services, including disclosures to:
 

• Resorts, property managers, accommodation providers, corporate clients, renters, purchasers, or other parties involved in a requested transaction.
   

• Payment processors, electronic-signature providers, website hosts, customer-management platforms, communications providers, analytics providers, and other service providers that perform services on our behalf.
   

• Professional advisers, including attorneys, accountants, auditors, insurers, and compliance consultants.
   

• Government agencies, courts, law-enforcement authorities, or other parties when disclosure is required by law, subpoena, court order, or legal process.
   

• A purchaser, successor, lender, or adviser in connection with a proposed or completed merger, acquisition, financing, reorganization, sale of assets, or other business transaction.
   

• Other parties when you direct us to disclose the information or provide your consent.
   

Service providers may receive only the information reasonably necessary to perform their services and are expected to handle that information appropriately.
 

We do not sell or rent personal information for unrelated third-party marketing purposes without providing any notice or obtaining any consent required by applicable law.
 

Telephone, Text, and Email Communications
 

When you provide your contact information, we may communicate with you regarding your inquiry, account, requested services, available offers, or program participation.
 

We may also send promotional telephone calls, text messages, or emails where permitted by applicable law and in accordance with any consent you have provided.
 

You may request that we stop promotional communications at any time by:
 

• Following the unsubscribe instructions included in promotional emails.
   

• Using the opt-out instructions provided in a text message.
   

• Asking to be placed on our internal do-not-call list.
   

• Contacting us using the information listed below.
   

Opting out of promotional communications will not prevent us from sending communications that are necessary to complete a transaction, administer an agreement, respond to a request, or provide important service-related information.

Do-Not-Call and Marketing Compliance
 

We maintain policies and procedures intended to support compliance with applicable telephone, text-message, email-marketing, and do-not-call requirements.
 

Providing consent to receive promotional communications is not a condition of purchasing goods or services where prohibited by law. You may revoke your consent through any reasonable method communicated to you or by contacting us directly.
 

Data Security
 

We use reasonable administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, use, alteration, loss, or disclosure.
 

However, no website, electronic transmission, database, or storage system can be guaranteed to be completely secure. You are responsible for using appropriate precautions when transmitting information electronically.
 

Data Retention
 

We retain personal information for as long as reasonably necessary to provide our services, administer agreements, maintain business and transaction records, resolve disputes, enforce our rights, and satisfy legal, regulatory, tax, accounting, or compliance obligations.
 

Information may be deleted, anonymized, or securely disposed of when it is no longer reasonably required.
 

Third-Party Websites and Services
 

The Site may contain links to websites, platforms, or services operated by third parties. We do not control and are not responsible for the privacy, security, content, or business practices of those third parties.
 

This Privacy Policy applies only to information collected by or on behalf of VBP. We encourage you to review the privacy policies of any third-party websites or services you use.
 

Age Restrictions and Children’s Privacy
 

The Site and our services are intended solely for individuals who are at least 18 years of age. Individuals under the age of 18 are not permitted to use the Site, submit personal information, enter into agreements, or participate in our programs.
 

We do not knowingly collect personal information from anyone under 18. If we learn that personal information has been submitted by an individual under 18, we will take reasonable steps to delete the information from our records.
 

If you believe that an individual under 18 has provided personal information through the Site, please contact us using the information provided below.
 

Your Privacy Choices and Rights
 

Depending on your location and applicable law, you may have the right to request that we:
 

• Confirm whether we maintain personal information about you.
   

• Provide access to certain personal information.
   

• Correct inaccurate or incomplete information.
   

• Delete certain information.
   

• Limit or object to certain uses or disclosures.
   

• Provide information regarding certain categories of data we collect or disclose.
   

• Stop sending promotional communications.
   

These rights may be subject to legal exceptions, verification requirements, recordkeeping obligations, and limitations under applicable law.
 

To submit a privacy request, contact us using the information below. We may request information reasonably necessary to verify your identity and protect your information from unauthorized access.
 

Changes to This Privacy Policy
 

We may update this Privacy Policy periodically to reflect changes in our services, business practices, technology, or legal obligations.

When changes are made, the revised policy will be posted on this page with an updated “Last Updated” date. We encourage you to review this Privacy Policy periodically.

​

If you do not agree with the practices described in this Privacy Policy, please discontinue use of the Site and do not submit personal information through it.